answers to some of the most popular questions when building a new home

Frequently Asked Questions

We believe no question is silly! We encourage our customers to ask as many questions as possible as building your own home is a new process to a lot of people. We understand customers will have a lot of questions. Below is a list of questions to help you begin this process...

Below are some typical questions asked of us when considering Banksia Building for your next project

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Do we have to bring our own plans?

You can, but if you do not have any plans Mick can design a house in consultation with you to suit your needs. Mick has a specific computer program which designs floor plans efficiently and effectively, ready to submit for Council approval.

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How much does it cost to build a house?

Mick finds this a difficult question to answer until he sits down with you and talks to you about the size of the home you would like and the inclusions. On a budget? Mick can design a home to suit it!

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What subcontractors do you use?

We use a team of local, high quality subcontractors. If you would prefer to use other subcontractors, we can also accommodate this.

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Do you also include items such as curtains, blinds and turf?

This is totally up to the customer. We can supply these inclusions in the price, but we can also leave them out if you want to do them yourself.

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How often does Mick Banks visit the job?

Mick Banks regularly inspects all Banksia Building work sites to ensure quality and safety are always of a high standard.

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Do I get to choose the colours, appliances and fittings that go in my home?

Yes, you can to choose all of them, unless you are time poor and want to leave it up to Mick and his trusted team. However, our motto is “Build it the way you want it” so we always recommend you choose everything you would like in your home.

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How long will my home take to build?

4 – 6 months depending on the size of the home, weather permitting and whether you build over the Christmas period.

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How flexible is Mick with the house building process?

It’s your home – Mick will build it the way you want it!

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When can I contact Banksia Building?

Banksia Building office hours are from 7am – 4.30pm. In case of an emergency, we can be contacted after hours. Otherwise, the team are probably water skiing or watching the footy!!

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Does Mick know how to swing a hammer?

Absolutely! Mick has 22 years of trade experience, starting as an apprentice carpenter through to managing Banksia Building.

Below are some typical questions you should ask any builder when looking to build a new home the way you want it. Building your home is one of the largest investments you will ever make, so it is important that prior to signing any contracts, you understand who you are dealing with, and what you are getting. These very important questions should be the bare minimum you ask prior to signing any contracts.

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Does the builder hold the licence or does he use someone else’s?

It is a good idea to see a copy of the licence as early as possible. If the builder does not have one ask whose license does he use?

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Does the builder have a building trade background?

Not all builders have a building trade background. Be sure to ask for proof of any qualifications and background training in the building trade.

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Will all essential components be included?

Yes. One of the benefits of working with us during the scoping and estimating stage is we price it all. We include details such as Clothes lines, Gas connections, Telstra connection, TV areal, Drafting costs, Council fees, Paths, Full driveways, Wardrobe fitout, Blinds, Carpet, Sarking, Appropriate Insulation, etc. An essential components list is meant to be long.

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Will it be clear what is included when building a new home?

Quotes should include a clear outline of all inclusions and exclusions for the build. If it is unclear, is there an explanation as to why? Eg no soil test yet, block unseen

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How long has the building company been trading for?

Knowing how long a company has been trading for can say a lot about trust and reputation. Banksia Building has been trading since December 2002. We can proudly state that in that time there's been no Department of Fair trading complaints.

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Does the company use local subbies and suppliers?

This way the subbie that does the work will be able to warrant the job and the money stays local.

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Does the company employ their own carpenters?

Carpenters that are employed by a company get paid by the hour not by the job so generally more care is taken with your home.

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What is the company's policy on site visits?

It is important to be able to keep an eye on your home as well as the builder. Two eyes are better than one when it comes to checking for building defects.

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At what stage can you move in?

Some builders won’t let you move in until the final bill has been paid. This may not be your fault for example the bank may want a final inspection prior to the release of the final payment.

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What is the process of getting things fixed if there are any defects and who will fix them?

Generally there is a 13 week maintenance period. Most local builders will still fix minor things after that as they have a reputation to withhold.

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Does the builder have adequate Home Warranty Insurance?

If not this could delay the commencement of your home or worst still you may not have enough cover in the event of a claim.

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Is there any cost prior to the contract being signed?

There should be no upfront costs. It is a good idea though to make sure that you have a soil test prior to seeing any builders. Rural areas you will need to obtain these yourself. Under the Home Building Act no money (including the deposit) should exchange hands without a certificate of Home Warranty insurance.

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What is the process for variations and what penalties will be charged if changes are made?

The profit margin on variations should be disclosed up front.

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Who covers the warranty if you supply any materials or services in the home?

Generally, if you supply it you are responsibe for it.

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